Frequently Asked Questions

You can access your files from your My Account page. Click the "Downloads" section, and you'll find every pack you've purchased.

Not the paid packs, but we do keep a rotating selection of free assets available in the shop — check the "Free Assets" category any time.

Yes. We regularly update our assets, and you'll get an email notification whenever something you own is updated, so you're always working with the latest version.

Yes — every purchase includes full commercial and personal use rights under our own License Agreement. There's no separate "commercial" license to buy; it's included from your first pack. See the full terms on our Licenses page.

There's only one license — it's not split into tiers. Every pack you purchase includes 5 concurrent seats for your team. Need to cover more people? Buy additional packs — 2 packs covers up to 10 seats, and so on. Full details are on the Licenses page.

No — this applies no matter how many packs you own. You may not sell, share, sub-license, or redistribute the assets (modified or original) as standalone 3D models, textures, or asset kits. They need to be fully integrated into your own compiled project. Full restrictions are in Section 3 of the License Agreement.

No. Using the assets, raw meshes, textures, or rendered imagery to train, fine-tune, or develop any generative AI, neural network, or machine-learning dataset is explicitly prohibited under the License Agreement.

Yes — for custom work or games, email us at contact@blendpixelstudio.com and we'll discuss the details and terms.

Unity package, Unreal Engine, Blender, Maya, FBX, and OBJ. Check each pack's description before purchasing, since some formats may not be available for every asset. Don't see the format you need? Reach out and we'll see what we can do.

Yes, all models come with textures. Our stylized packs include full PBR texture sets; some others use a shared universal texture to keep performance high.

Yes — modify them freely in any 3D software (Blender, Maya, etc.) for your own project. Reselling modified assets is still not allowed; see the Licenses page for the full terms.

Yes, fully — and we also provide widely-used formats (FBX, OBJ) for other workflows. Note that we don't offer technical support for integrating models into third-party engines like Godot specifically.

Yes, every pack is built with performance in mind and is suitable for mobile game development.

Join our Discord community or email contact@blendpixelstudio.com — for any technical issue with a model, we'll help you sort it out.

Given the nature of digital products, purchases are generally non-refundable. If a payment is disputed or charged back, the associated license is automatically revoked. That said — if something's actually wrong with a file or a pack isn't what you expected, email contact@blendpixelstudio.com first. We'd rather help you fix it than leave you stuck.